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Customer Support Automation

How Argmin AI reduced customer support automation costs while improving resolution accuracy.

Classifier agent (GPT-4)

KB search agent (GPT-4)

Drafter agent (GPT-4)

Reviewer agent (GPT-4)

200k tickets / mo

800k LLM calls total

$22,000

MONTHLY COST

84%

RESOLUTION ACCURACY

Before using Argmin AI

Smart router + KB cache

Single response agent

Review (complex only)

200k tickets / mo

260k LLM calls total

$2,800

MONTHLY COST

86%

RESOLUTION ACCURACY

After using Argmin AI

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